SAP Support Center

SAP Managed Services

DTS Managed service provides 24/7 support to take responsibility for your SAP landscape, allowing you to focus on core business activities

OUR MANAGED SERVICE INCLUDES:

24/7 Automated Monitoring
Full SAP Net-weaver Managed Service
BASIS Support
- Support Pack
- Application System
- Patching Legislative updates
- Maintenance Plan
Trend Analysis
Specialist Landscape Optimization and road-mapping

DTS oﬀering a complete range of technical support and functional support for all core modules including:

Finance
Supply Chain
Plant Maintenance
HR & Payroll
Employee & Manager Self Services
Reporting & Analytics

We pride ourselves on being able to meet the demands of clients of all sizes, yet passionate enough to care about the results we deliver.

Intelligent Automated monitoring provided by DTS to ensures your landscape performs optimally at all times, is free of downtime and remains highly available for business demands. This can be a diﬃcult and labour intensive task in a complex environment. Running multiple solutions such as:-

ERP, SRM, PI, BI, S/4HANA, and solution Manager. DTS highly skilled and experienced team can take the stress out of the intensive monitoring and maintenance, allowing your support team to focus on other tasks.

Your systems are connected to our service via a secure VPN . An agent is used to remotely monitor your landscape

Our SAP Monitoring Service includes data collection every 5 minutes, 365 days a year, available on all operating systems databases.

Any metric which falls outside of a preset threshold, or provides an error is immediately alerted to your DTS team for analysis and resolution if required

Unlike other monitoring systems, our service is ‘real-time’ and fully automated, and does not involve manual checking of alerts periodically, making the process eﬃcient and eﬀective.

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Technical Support – Provided by oﬀshore & onshore support.

Experience – Supported by a technical team with 15 years of experience.

Future Proof – Support you with maintenance planning, system analysis and road-map planning.

Analysis/Trending – System statistics provided through a robust predictive analytics reporting package for trend analysis, system growth, utilisation and availability.

Managed Service designed to:

Reduce

Requirement for in-house SAP Net-weaver skills.

Save time

By removing the need to manually monitor your SAP landscape.

early

Identify potential issues.

Minimize

Unscheduled downtime and save on costs.

Simplify

Ownership and responsibility with a holistic technical service that spans databases and operating systems.

Safe Hand

Be conﬁdent your SAP system is in.

Improve

Internal conﬁdence with a 24/7 to 365 day support service.

Aid future planning

Predict system growth and plan changes early.

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Individual customers

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SAP Cloud Customers

Our Partners & Clients

SAP Business One Server Support

When it comes to Enterprise Resource Planning (ERP) software, SAP Support Centre is your best bet for a small to medium sized organization because of its low price and high usability. With SAP, you can streamline your operations, boost your revenue, and better serve your customers.

DTS has the capability to implement all you need to know to get started with the SAP Support Centre in this comprehensive training course. Getting started with process automation is as simple as completing our training course. More sales and better service to customers are two other benefits you’ll reap from using this tool.

Here at DTS, we make it our mission to simplify difficult software for all users.

It doesn’t matter if you know nothing about this before coming to us for help; we’ll be there every step of the way. Our SAP Support Center Service is professionally created and delivered, so you can rest assured that you will receive top-notch implementation.

You won’t have to stress over receiving subpar instruction because you’ll be working with professionals. You may count on us to meet all your requirements. If you have any questions, please feel free to contact us straight away.

Non-Stop SAP Business One Server Support

If you’re using SAP, you won’t have to worry about getting lost. Contact us if you need assistance with SAP Business One. We simplify difficult software and take the time to explain it to you so that you can use it effectively.

Our SAP business one server support will help you learn the ropes and take control of your company’s automation and management processes.

The SAP help desk is here to ensure that you have the resources you need to master the program. Our method of execution will equip you to competently perform and organize routine office duties.

You can save tens of thousands of dollars by doing this work in-house instead of paying someone else to do it. Contact us if you’re interested in our help putting together a support system!