Restaurant Management System is to date, the most advanced ERP for the hospitality business. Best part is, you, as an owner, can now seek, on real-time, the ROI on every order served and booked. That is not enough, equipped and powered by ERP, you can also develop a CRM for your customers and gain visibility through customer-tier. In eﬀect you get a 360-degree view of the complete hospitality enterprise; be it restaurants, cafes, bakeries, catering and banquets, groceries. If you envision an accelerated enterprise, where, customers are known what they prefer, the locations they prefer, you will have a personalized business, customer so demand today. RMS gives you the holistic control and view of your business – controlling the overheads, visibility of the inventory, CRM for the customers and a fully-functional ERP to produce ﬁnancial statements. This alone automates the entire enterprise, developing it into a mature, well-groomed automated hospitality business, which never would run on blank, error-prone, manual estimates. Every cent spent and earned will be accounted for.
Problem Statement & Solution:
Restaurants and hospitality business is a rapid and accelerated domain which needs a pace-matched system that gives the owners the much needed control over the dynamic elements like inventory, usage, scrapping, food served with the matching concept of revenues. Most of the hospitality business rely on legacy systems which have worn out and invite risk-prone decisions which could cost the business the expansion plans being compromised, with customers walking away to competitors. To stay competitive, businesses require automation, visibility, ROI, spending control and a scope of expansion to stay ahead of the trend. Hospitality businesses have evolved but the systems didn’t. The order taking technology did facilitate till the counter where the order is picked from, but beyond the counter, what happens in the kitchen remained a question mark. The primary concern is what was earned against what was spent. RMS gives the 360-degree perspective in totality. Here’s how – An order is booked, the order items are supplied to the kitchen. What goes in the order in what format, using the legendary and powerful concept of BOM (Bills of Materials), will help the management understand, what inventory was utilized, what overheads, ﬁxed and variable went into servicing the order. The order is served, the ROI is calculated, the bill is paid. The whole process is calculated, saved and built in the report that is available in the RMS. So you get the balance sheet, along with the order report. Upon that, what table was served and picked, who booked the order, are part of the RMS system. You as a owner with this system, understand what inventory will run short and when, allowing you to be prepared for bulk and large, seasonal orders which will be bigger and larger than normal. So, your preparedness is built-in the system. You as an owner, next time, will not over order fast degenerating materials like salads, meat, ﬁsh and so on, but you will have controlled inventory, round the clock. Interestingly, you will also know, in real-time, what inventory is stored where. What inventory is now depleting with which order and the system will alert you to order the next batch with expected time of delivery. RMS is powered by ERP, so you will also manage and control Financials, Cash-ﬂows, Vendors, Customers, Assets, along with product costing which is a supreme featured bundled within RMS. This system will evolve with your hospitality business, enabling you to grow, as RMS creates the space for expansion, that every owner so desires. Interestingly, RMS accommodates, branch-wise setup of nearly everything including inventory, ﬁnancials, product costing. RMS is the backbone your business will lean on to move forward, fully automated.