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SAP Managed Services

DTS Managed service provides 24/7 support to take responsibility for your SAP landscape, allowing you to focus on core business activities

Comprehensive Managed Services

  • 24/7 Automated Monitoring
  • Full SAP Net-weaver Managed Service
  • BASIS Support
    • Support Pack
    • Application System
    • Patching & Legislative Updates
    • Maintenance Planning
  • Trend Analysis
  • Specialist Landscape Optimization and road-mapping

DTS offering a complete range of technical support and functional support for all core modules including:

  • Finance
  • Supply Chain
  • Plant Maintenance
  • HR & Payroll
  • Employee & Manager Self Services
  • Reporting & Analytics

We pride ourselves on being able to meet the demands of clients of all sizes, yet passionate enough to care about the results we deliver.

Intelligent automated monitoring provided by DTS to ensure your landscape performs optimally at all times, is free of downtime and remains highly available for business demands. This can be a difficult and labor intensive task in a complex environment. Running multiple solutions such as:-
ERP, SRM, PI, BI, S/4HANA, and solution Manager. DTS highly skilled and experienced team can take the stress out of the intensive monitoring and maintenance, allowing your support team to focus on other tasks.
Your systems are connected to our service via a secure VPN. An agent is used to remotely monitor your landscape
Our SAP Monitoring Service includes data collection every 5 minutes, 365 days a year, available on all operating systems databases.
Any metric which falls outside of a preset threshold, or provides an error is immediately alerted to your DTS team for analysis and resolution if required
Unlike other monitoring systems, our service is ‘real-time’ and fully automated, and does not involve manual checking of alerts periodically, making the process efficient and effective.

Managed Service designed to

Technical Support

Provided by offshore & onshore support.

Experience

Supported by a technical team with 15 years of experience.

Future Proof

Support you with maintenance planning, system analysis and road-map planning.

Analysis/Trending

System statistics provided through a robust predictive analytics reporting package for trend analysis, system growth, utilization and availability.

Reduce

Requirement for in-house SAP Net-weaver skills.

Save time

By removing the need to manually monitor your SAP landscape.

early

Identify potential issues.

Minimize

Unscheduled downtime and save on costs.

Simplify

Ownership and responsibility with a holistic technical service that spans databases and operating systems.

Safe Hand

Be confident your SAP system is in.

Improve

Internal confidence with a 24/7 to 365 day support service.

Aid future planning

Predict system growth and plan changes early.

Our Partners

Trusted Partnerships Success

Let's Start A Conversation

Get in touch with us! Send us your message along with your name. A representative from DTS will get back to you within 24 hours.